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Frequently Asked Questions

Questions form buyers and sellers, answered.

Your Questions
For Debenture Ticket Buyers
For Debenture Ticket Holders
General Questions
A: Wimbledon Debenture tickets are issued annually to the holders of Wimbledon Debentures by the All England Lawn Tennis Club. Once every five years Debentures are issued for the two show courts, Centre Court & Court No1. The Debenture Holders are entitled to sell the tickets they will not use. These are the only freeley resaleable tickets for the tournament and as such are in demand worldwide.
A: The website was set up in 2006 by Debenture Holders with the sole purpose of creating a safe and secure marketplace for Debenture Holders and tennis fans. We have long established relationships with our suppliers and are totally focussed on our clients receiving the best possible service and Wimbledon experience. We have an excellent reputation for service in the market.
A: WimbledonDebentureHolders.com is the trading name for Debentures Ltd., a sole purpose company set up for the benefit of Wimbledon Debenture Ticket Holders. Our principal activity is marketing and brokering the sale of Debenture Tickets on behalf of the Debenture Holders.
A: The best way to contact WimbledonDebentureHolders.com is by email: office@wimbledondebentureholders.com or telephone: +44 (0)1962 733 649.
A: You can buy debenture tickets. You would have to be a Debenture holder to sell tickets on the website, this ensures the tickets buyers receive are legitimate Debenture tickets.
For Debenture Ticket BuyersFor Debenture Ticket Holders
A: The tickets are bought as pairs of adjacent seats unless otherwise requested.
A: WimbledonDebentureHolders.com uses the latest secure technology provided by Paypal to ensure that your card details remain safe and out of sight of potential fraudsters.
A: WimbledonDebentureHolders.com accepts payment by wire or from debit cards, all major credit cards and paypal.
A: Yes we send tickets abroad. The tickets can be sent internationally by FedEx or held by our distribution team for delivery when you arrive.
A: All Debenture tickets are printed and released by the All England Lawn Tennis Club authorities three to four weeks prior to the event. Upon receipt we then immediately send the tickets to you by Royal Mail Special delivery or Fedex. If you require a delivery address different to your credit card address, such as a hotel, please contact us to discuss alterative payment options (office@wimbledondebentureholders.com).
A: Yes, you will need to sign for your tickets. You will receive notification from our distribution team so you will know when to expect delivery. If you are not at home when the tickets are delivered, you will need to follow instructions from the delivery agent. It's your responsibility to follow up with your dispatch provider to make sure you get your tickets.
A: We will send the tickets to you by Royal Mail Special delivery or Fedex. If you require a delivery address different to your credit card address, such as a hotel, please contact us to discuss alterative payment options (office@wimbledondebentureholders.com).
A: Under the Terms & Conditions of WimbledonDebentureHolders.com all sales are final. There are no refunds, exchanges or cancellations of ordered tickets.
A: The date of this season's Wimbledon Championships dates are Monday 29th June to Sunday 12th July.
A: The exact seat numbers are not known until the tickets are issued at the end of May from which time our office will have a list of availability. Please do let us know where you would like to be located with reference to the seating plan and call us to secure your seats. 
+44 (0) 1962 733649
A: Debentures ltd are unable to offer Wheelchair Access Debenture Tickets. There are reserved spaces for wheelchair users (ticket holders only) on the Centre, No.1, No.2  and No.3 Courts at The Championships. Tickets can be applied for via the ballot, applications open in September and close the end December of the preceding year. There may also be limited wheelchair access tickets made available on the day.
A: Play starts at 1pm on Centre and No.1 Courts with the Finals starting at 2pm. Play starts on the outside courts 11:30.
A: Your password will be sent to the last email address that you specified to WimbledonDebentureHolders.com during the registration or afterwards.
A: Yes, you can change your password at any time on the website.
A: No, there will be no need to have contact with the Buyers. WimbledonDebentureHolders.com will take care of all the arrangement with the Buyers and will take delivery of your tickets for shipment to the Buyers.
A: When you have the tickets you should send any sold tickets immediately to WimbledonDebentureHolders.com. We will then take care of the delivery to the Buyers.
A: Yes, you are free at all times to list your tickets for sale with other people and to sell your tickets through other means. WimbledonDebentureHolders.com only asks that if you do sell your tickets that you take those tickets off your page of our website at the same time.
A: After you have listed your tickets, none of your tickets will be sold without you first receiving a final confirmation from WimbledonDebentureHolders.com that you accept the sale and the price. Once you have agreed to a sale then you will receive confirmation of the sale by email which will confirm the binding agreement to sell.
A: You can sell different numbers of your debenture tickets on each day of the tournament. You can enter this for each day on your page on the website.
A: Yes, WimbledonDebentureHolders.com is registered under the Data Protection Act 1998.