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Booking Conditions and Payment Terms

  1. The Contract
    1. A Contract shall be deemed to have been made between the Debenture ticket holder ("Seller") and the ticket buyer ("Buyer") when the Buyer has confirmed requirements via the website or telephone and Debentures Ltd. ("WimbledonDebentureHolders.com") acting as agent for the Seller has accepted such a booking. An invoice or Final Confirmation by e mail is proof of such acceptance
    2. WimbledonDebentureHolders.com is acting solely as an agent for the Seller and is not a counterpart to the Contract.
  2. Price
    1. All ticket prices quoted on the website or via the telephone are inclusive of all costs apart from any delivery costs from WimbledonDebentureHolders.com to the Buyer. Delivery costs will vary according to the location and requirements of the Buyer.
  3. Buyer Details and Requirements.
    1. The Buyer will be responsible for registering correct details as to his/her:
      1. name and address; and
      2. credit card or bank details for the purpose of payment. The credit card must belong to the Buyer.
    2. The Buyer must be aged 18 and over.
    3. If the Buyer provides any details that are incomplete or incorrect, WimbledonDebentureHolders.com as agent for the Seller has the right to terminate any contract between the Buyer and the Seller.
    4. The Buyer agrees that WimbledonDebentureHolders.com can provide the Buyer's name, address and contract details to the management, administration or officials of the All England Lawn Tennis Club.
  4. Payment – Credit Card/Cheque Payment
    1. Full payment must be made immediately upon making the booking
    2. Full payment must be received and cleared before tickets are dispatched. WimbledonDebentureHolders.com may request proof of identity and/or a signed confirmation with credit card payments. Tickets can only be dispatched to the address where the card is registered. Should the Buyer wish to amend the delivery address, further written confirmation will be requested.
    3. Confirmation and payment of an order with the Seller is deemed an instruction for WimbledonDebentureHolders.com as agent to the Seller to deliver the tickets from the Seller to the Buyer on behalf of both parties.
    4. Once a booking has been made tickets cannot be exchanged or refunded, other than at the absolute discretion of WimbledonDebentureHolders.com. See clause 5.
    5. Failure to make payment as per this clause will be a breach of Contract by the Buyer, entitling the Seller to treat the Contract as at an end and to reallocate the tickets without informing the Buyer.
  5. Cancellations or Variations by the Buyer
    1. All completed sales are final. Any request for a refund or a variation to the booking must be emailed to office@wimbledondebentureholders.com. WimbledonDebentureHolders.com shall review each case on its own personal merits but refunds or variations will only be made in special situations.
  6. Alterations to Advertised Tickets
    1. All advertised tickets are subject to availability.
    2. WimbledonDebentureHolders.com as agent to the Seller has the right to change the price applicable to any ticket (upwards or downwards) at any time prior to a booking being accepted. When such change alters the price from that advertised the altered price must be paid in accordance with payment clause 4 above.
    3. If the day of the booked ticket is cancelled or restricted due to inclement weather conditions, any refund to the Seller being equal to that that the Seller receives from the All England Lawn Tennis Club for such an eventuality will be passed onto the Buyer.
  7. Liability of the Seller
    1. The Buyer hereby acknowledges that the maximum liability of the Seller will be the full payment due under Clause 4i for a failure in delivering the tickets or any other loss suffered by the Buyer due to any act or omission by the Seller. The Seller will not be liable for any indirect losses including consequential, special or punitive damages including lost opportunity or loss of profits.
    2. In any event the Seller shall not be liable for death or personal injury suffered by the Buyer or its guests arising out of the booking. This restriction of liability shall also extend to any loss or damage sustained to property or belongings of the Buyer or any of the Buyer’s guests or for any further costs, demands or expenses incurred or suffered by the Buyer arising out of the booking.
    3. If the event for the booked ticket is cancelled or postponed for any reason, including national emergency, outbreak of war, prohibitive government regulations, strikes, consequences of terrorism or any other cause beyond the reasonable control of the Seller, the Seller shall not be liable and no refunds will be made.
    4. The liability of the Seller in the event of inclement weather conditions affecting the day of the booked ticket is limited to the payment due under clause 6iii.
  8. Liability of WimbledonDebentureHolders.com
    1. The Buyer hereby acknowledges that WimbledonDebentureHolders.com is acting as an agent for the Seller in arranging the booking. WimbledonDebentureHolders.com will be liable for any losses up to a maximum of 15% of the full payment due under Clause 4i for any loss suffered by the Buyer due to any act or omission of WimbledonDebentureHolders.com. WimbledonDebentureHolders.com will not be liable for any indirect losses including consequential, special or punitive damages including lost opportunity or loss of profits.
    2. In any event the WimbledonDebentureHolders.com shall not be liable for death or personal injury suffered by the Buyer or its guests arising out of the booking. This restriction of liability shall also extend to any loss or damage sustained to property or belongings of the Buyer or any of the buyer’s guests or for any further costs, demands or expenses incurred or suffered by the Buyer arising out of the booking.
    3. If the event for the booked ticket is cancelled or postponed for any reason, including national emergency, outbreak of war, prohibitive government regulations, strikes, consequences of terrorism, inclement weather conditions or any other cause beyond the reasonable control of the WimbledonDebentureHolders.com, WimbledonDebentureHolders.com shall not be liable in any way.
  9. Law and Construction
    1. The contract and these Terms and Conditions shall be governed by English Law and WimbledonDebentureHolders.com, the Seller and the Buyer hereby submit to the exclusive jurisdiction of the English Courts in all matters regarding to contracts and these Terms and Conditions.
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